Heimstadens HjälpCenter
I have a new personal number, can you help me update my profile?
hi,
I signed up with my account before getting my swedish social security number, and now I want to link my personal number with my account, what should I do?
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Hi,
Thank you for contacting us!
If you wish to have your personal identity number changed on an existing profile, we need documentation from the tax authority(skatteverket). (Not a copy of your ID, it needs to be a document from Skatteverket).
Log in to your "My pages" and upload the document:
When you have uploaded the document and saved it, please send us an email at kundservice@heimstaden.com with the following information:
“Hello my name is ....., I have changed my social security number and wish to update my existing profile. My account is registered with the fictitious social security number: YYYYMMDD-NNN . I have uploaded documents from the tax office. Greetings…………"
You will receive a confirmation when the change has been made, and you can then log in with your new personal identity number and the same password as before.
Sanna - Kundservice
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