Velkommen til
Heimstadens hjelpesenter
In English
- If the radiator is cold or makes noises
- Instructions for the “PayPerWash” laundromats
- What is A-konto?
- What is HeimService?
- What happens after I have moved out and signed the final settlement?
- How do I register a power of attorney?
- I want to terminate the contract, but I am in the binding period
- What is covered by a rental guarantee?
- What is the difference between a guarantee and a deposit account?
- How do I get a reference for a terminated tenancy?
- When the fire alarm goes off
- Where can I find my contract?
- How do I add a new person to the contract?
- Where can I find invoices?
- Receiving my invoice to the wrong email address
- How long does it take for my payment to be registered?
- Is it possible to change the due date?
- I am in need of a caretaker
- In need of apartment?
- What is required in order to rent an apartment from us?
- What should I do in case of cold wind drawing from the windows?
- Who is responsible for outdoor areas, technical installations and common areas?
- Lost your key?
- Renew the lease
- Bad indoor climate in the apartment
- Are you completely or partially without power?
- Water leakage
- Moving out and returning the apartment
- What is a first time check/move out inspection?
- Insects and pests
- What is an index adjustment?
- How to terminate your contract
- Complaint on the neighbour
- Electricity subscription when moving in / Changing electricity supplier
- Rules regarding smoking
- Smoke detectors
- Who is responsible for the nameplates on the mailbox?
- Can I order an extra key?
- How to clean your drain
- How to be secure against fire incidents
- Do Heimstaden rent out other people's apartments?
- Internet subscription
- Problem with the kitchen ventilation?
- Is it allowed to rent out to other than those stated in the contract/sublease?
- Can more people move into the apartment?
- Is it allowed with pets in the apartment?
- House rules
- Security phone for emergencies outside our opening hours
- What am I responsible for as a tenant?
- Opening hours
No more questions