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Rental payments methods
How can I pay my rent?
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Dear tenants,
There are various options available for paying of rent from which you can choose freely.
Single transfer
You instruct this one-off payment yourself each month, for example using a bank transfer form or online banking. Here you enter all the required data, such as recipient, IBAN and reason for payment.
Standing order
With a standing order, you instruct your bank to transfer a constant amount from your current account to a specified payee at a specific time. A standing order can be set up either for an unlimited period or for a limited period.
SEPA direct debit mandate
Unlike a bank transfer, the payee, in this case Heimstaden for example, initiates the entry - not you as the payer. To do this, you must authorize the payee to debit your account.
If you are interested, create a request via MyHome so that we can provide you with a SEPA mandate there.
If you are unable to use our online portal, please send us an e-mail to service@heimstaden.de .
Best regards,
Your Heimstaden Germany Team
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